Helpdesk / Support via Microsoft Teams, email and RT, Jira, Service Now ticketing systems

Technical cleaning of VT Machines and General Data Centre Hardware (Mannually upgraded all our Linux HP workstations from CentOS6 to CentOS7 about 100 HP [Z400, Z420, Z440, Z600, Z620, Z640, Z800, Z820] workstations)

Networking: Configuring Switches (HP, Dell, Planet) tagging V-LANS to ports and patching devices in different networks.

Installation of printers and conference devices (polycom, yealink) and applications (Microsoft Teams, Webex, Bluejeans)

Installing, licencing, and troubleshooting, VFX Tools (Flame, Nuke, Maya, Base-light, Adobe Suite, Unreal Engine)

Motion Capture and VR technologies

Managing PCoIP Devices(teradici) using Leostream.

Administrating Single sign-on with OKTA for users and troubleshooting issues with their OKTA applications.

Windows, Linux (Centos 7), macOS Administration

Active Directory and Azure Active Directory (with users having both on-premise accounts and O365 accounts)

Documentation (Atlassian Confluence) of Systems, Infrastructure and Processes

Purchasing/installing/upgrading/licensing operating systems and software

Basic automation using scripting (Python/Bash/Power-Shell)

JAMF-Cloud, Office365 Suite, Exchange, Active Directory Administration (user accounts & devices)

Helping Migrate all devices (about 150) from the old on-premises JSS to the new cloud JPS (Jamf Cloud)

Implement a new VPN solution (with OKTA authentication) for 200 Employees

Intune Company Portal - Smartphone support (IOS, Android)

Responsible for the JML (Joiners, Movers, Leavers) and onboarding process and the user’s equipment (mac, windows laptops)

User mobile devices and laptops (Re-imaging, preparing for new users and sending faulty devices for repair with apple partner Jigsaw24)

Keeping asset database updated and disposing of old hardware

Access Control System Administration (Freedom-Identiv), creating security passes and monitoring system logs for user movements in the buildings.

Calibration of Sony OLED TVs and NEC, Eizo and Sony PVM broadcast monitors.

Yealink Video Conferencing Devices: Set up configuration and management