Harallambos Dallas

> whoami

Hi,

I am Harallambos Dallas, a Technical Support and Systems Engineer with strong expertise in cloud infrastructure, automation, and application support. Experienced in resolving complex technical issues impacting business operations and enhancing client experience through proactive troubleshooting, problem resolution, and deployment of effective solutions. Skilled in Kubernetes, containerization, automation, and cloud platforms (AWS, GCP, Azure), with hands-on experience across enterprise environments.

Proven track record in collaborating with cross-functional teams (Development, Services, Field Engineering) to deliver scalable, secure, and efficient solutions. Adept at creating and reusing knowledge assets to drive client self-sufficiency, as well as contributing to product quality, functionality, and usability improvements.

With a strong academic background, including an MSc in Advanced Computing Technologies, I combine technical depth with strong communication and interpersonal skills. Recognised as a trusted advisor to clients, consistently ensuring business continuity and enabling the successful deployment of technologies. Passionate about cloud computing, IT automation, and system optimisation, I bring adaptability, problem-solving ability, and a continuous learning mindset to every project.